Student Connection
The Value Chain Analysis is the process where a firm determines the cost associated with the organization activities that will provide an added value in the services that are offered and the company itselfs. The activities are organized by primary and support, and each one is described based on what it added value is.
TECHONOLOGY (Software, Website, Data Bases)
Even though technology will present costs to he organization, it is identified as one of the principal competitive advantages for the company. This kind of technology will allow the company to know how many people is interest of having a job by this method.
HUMAN RESOURCES (Employee benefits, labor relations, motivation program, training)
Time that is invested in employees will be regarded in the abilities they acquire and the motivation they present to work on the company. Having a personnel who is committed to its job and motivated, will led to better results and performance.
CUSTOMER SERVICE (Includes having personnel in charge of attendance to customers, telephone, internet and warranties)
Presenting a good customer services will allow the company to correct its failures within customerās suggestions and additionally reduce complains and increases satisfaction.
FINANCE AND DEVELOPMENT (Good quality of accountant)
Having a qualified person (accountant) for the finances will allow the company to understand whether the work is giving the profit expected or to reduce and increase total revenues. Well-done accountant will led to better decisions in the managerial level.
RESEARCH AND DEVELOPMENT (Internet, companies connection for employees, competition analysis)
Always having the least mechanisms in the service will allow the company to provide competitive advantages and a better image to rely on customerās preferences.
MARKETING (Promotion, advertising, website, marketing research and customer analysis)
Investing on marketing in necessary for the organization to start growing and being notice by potential customers. Good advertisement and promotion will provide confidence to customers and end up in attracting to use our service.
STRATEGY (Having a good management, qualified to give good results in his/hers goals)
Good management is always ideal in generating value whether strategies are made up clearly and visions and missions are part of the whole organization. Objectives and decision-making will provide company stability and additionally the organization will know what it is and what to become.